Contact information
Contact Us
We’d love to hear from you! Whether you have questions about your order, product recommendations, or wholesale inquiries, our team is here to help.
Customer Support
📧 Email: waxhousestaff@gmail.com
⏰ Hours: Monday–Sunday, 9 AM – 5 PM CST
We aim to respond to all emails within 24–48 business hours.
Mailing Address
The Wax House LLC
Attn: Cera Domus Customer Care
Nashville, TN, USA
(Please note: This is not a retail return location. For returns, please contact us for instructions before shipping any items.)
Social Media
Stay connected with us for updates, skincare tips, and exclusive offers:
📱 Instagram: @thewaxhouse_LLC
📱 Facebook: The Wax House
📱 TikTok: @thewaxhouse
Business Inquiries
For press, influencer partnerships, or wholesale opportunities with Cera Domus, please email:
📧 waxhousestaff@gmail.com
Visit Us
If you’re local to Tennessee, come visit our spa locations:
📍 Clarksville: 2237 Lowes drive suite G– Clarksville, TN
📍 Nashville: 324 E. trinity lane – Nashville, TN
Relax, rejuvenate, and glow with us in person!