Contact information

Contact Us

We’d love to hear from you! Whether you have questions about your order, product recommendations, or wholesale inquiries, our team is here to help.


Customer Support

📧 Email: waxhousestaff@gmail.com
Hours: Monday–Sunday, 9 AM – 5 PM CST
We aim to respond to all emails within 24–48 business hours.


Mailing Address

The Wax House LLC
Attn: Cera Domus Customer Care
Nashville, TN, USA

(Please note: This is not a retail return location. For returns, please contact us for instructions before shipping any items.)


Social Media

Stay connected with us for updates, skincare tips, and exclusive offers:
📱 Instagram: @thewaxhouse_LLC
📱 Facebook: The Wax House
📱 TikTok: @thewaxhouse


Business Inquiries

For press, influencer partnerships, or wholesale opportunities with Cera Domus, please email:
📧 waxhousestaff@gmail.com


Visit Us

If you’re local to Tennessee, come visit our spa locations:
📍 Clarksville: 2237 Lowes drive suite G– Clarksville, TN
📍 Nashville: 324 E. trinity lane – Nashville, TN

Relax, rejuvenate, and glow with us in person!